Your product will be delivered by the USPS (in a discreet envelope for maximum privacy) and will arrive within 3-5 business days. Please allow a few more days for delivery if you are placing an order from outside of the United States.
All orders are backed by a 60-day full money back guarantee (less S&H if purchasing a physical product). If you are not satisfied with your purchase please contact us within 60 days of placing your order. You will be provided with an RMA number and instructions for returning the merchandise to our fulfillment house:
4610 Prime Parkway
Upon receipt, you will be issued a credit within 3 business days and notified of the fact. It will take an additional 3-5 business days for this credit to post to your account.
Here's how to contact us:
Email: Click here to send us an Email.
Telephone: 617-939-9130 (for faster service please send an Email through the contact form linked above).
Most messages are responded to within one business day, Monday-Friday. Please allow up to two business days if we are experiencing a high volume of messages.
IMPORTANT: Do not ship the product back without contacting us first to receive an RMA number. Any package received without an RMA number will be refused and returned to sender.